When will the project be fulfilled?
We anticipate fulfilling the project in the third quarter of 2025.
Last updated: September 10, 2024 07:41
How do I qualify for the free PDF Adventure "Night of the Nightingale"?
To receive the Night of the Nightingale PDF Adventure for free, you must back any tier within the first 48 hours of the campaign. Only Earlybird backers are eligible for this offer.
The free PDF will be automatically added to your pledge during fulfillment.
Last updated: September 08, 2024 23:22
What Game Systems is Shadow City Mysteries: The Roleplaying Game Compatible With?
Shadow City Mysteries: The Roleplaying Game is fully compatible with the 5th Edition system, including the upcoming 2024 updates. While there are no immediate plans for conversion to other systems, this may become an option through Stretch Goal funding.
The Quickstart currently utilizes rules from the 2014 version of 5th Edition. Once the 2024 System Reference Document is released, we will provide updated mechanics to ensure full compatibility with the new rules.
Last updated: September 08, 2024 23:13
Will I be charged VAT?
If you’re in the UK or European Union, VAT will be charged in the pledge manager based on the total value of your pledge, including shipping costs, and according to your country’s VAT rate.
Last updated: September 08, 2024 23:15
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.